Certification highlights Sigfox’s commitment to customer experience
BOSTON–(BUSINESS WIRE)–Sigfox, the global 0G network provider, today announced that it has achieved the International Organization for Standardization (ISO) 9001:2015 certification, the most widely recognized international standard for quality management. The achievement underscores the company’s commitment to providing quality solutions to its global network of partners and customers.
ISO 9001:2015 is a globally recognized quality management standard that is published by the International Organization for Standardization (ISO). It provides a model that companies of all types and sizes can use to build an effective quality management system. To become ISO 9001:2015 certified, organizations must demonstrate several quality management principles, including a strong customer focus, involvement of high-level company management and ongoing improvement of internal quality management processes.
To achieve the ISO 9001:2015 certification, Sigfox was evaluated by Afnor Certification, a renowned certification system provider based in France. As part of Afnor’s rigorous assessment, the company reviewed Sigfox’s quality management processes with a specific focus on optimization, risk reduction, performance improvement and customer satisfaction. Sigfox’s recent work with global companies such as DHL, PSA, Michelin, Total and Bosch, as well as its support of the 2019 Special Olympics World Games in Abu Dhabi, helped demonstrate its readiness to meet all required aspects of the standard, even through a period of rapid growth.
“This certification validates Sigfox’s commitment to operating at the highest quality standards,” said Franck Siegel, Chief Operating Officer at Sigfox. “As we look to densify our network and expand solutions worldwide, this accreditation instills trust amongst our current and prospective partners that we are bringing to market a trusted, valued offering.”
For more information about Sigfox U.S.A. and it’s 0G network, visit www.sigfox.com/.
Sigfox is the initiator of the 0G network and the world’s leading IoT (Internet of Things) service provider. Its global network allows billions of devices to connect to the Internet, in a straightforward way, while consuming as little energy as possible. Sigfox’s unique approach to device-to-cloud communications addresses the three greatest barriers to global IoT adoption: cost, energy consumption and global scalability.
Today, the network is available in 60 countries, with 1 billion people covered. ISO 9001 certified and surrounded by a large ecosystem of partners and IoT key players, Sigfox empowers companies to move their business model towards more digital services, in key areas such as Asset Tracking and Supply Chain. Founded in 2010 by Ludovic Le Moan and Christophe Fourtet, the company is headquartered in France and has offices in Madrid, Munich, Boston, Dallas, San Jose, Dubai, Singapore, Sao Paulo and Tokyo.
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